Privacy Policy

Effective Date: 06/17/2023

Our Privacy Policy outlines how we collect, use, and protect your personal information when you use our deafcantalk app ("App") that incorporates speech-to-text functionality. Please read this Privacy Policy carefully to understand our practices regarding your data and how we handle it.

1. Information We Collect:

1.1 Personal Information:

When you use our App, we may collect certain personal information from you, such as:

• Contact Information: Your name, email address, and phone number.
• Account Information: Usernames, passwords, and other credentials used for authentication.
• Communication Data: Information exchanged through the chat feature of our App, including messages, bookings, and inquiries.

1.2 Speech-to-Text Data:

To provide speech-to-text functionality, our App may collect and process audio recordings of your voice. This data is converted into text and used solely for the purpose of displaying transcriptions or performing related functions within the App.

2. Use of Information:

2.1 Providing Services:

We use the collected information, including the speech-to-text data, to provide you with the requested services and facilitate communication and bookings within the App.

2.2 Improving User Experience:

We may analyze usage patterns and behavior to improve our App, develop new features, and enhance user experience. This analysis may be conducted on an aggregated and anonymized basis to ensure individual privacy is maintained.

3. Data Security:

3.1 Security Measures:

We implement appropriate technical and organizational measures to safeguard the personal information and speech-to-text data collected through our App, aiming to prevent unauthorized access, disclosure, or misuse.

3.2 User Responsibilities:

While we take reasonable steps to protect your data, please be aware that no method of data transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and taking appropriate measures to protect your personal information.

4. Data Retention:

4.1 Retention Period:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4.2 Audio Data:

Audio data is retained for a limited period necessary to perform the transcription and related functions within the App. We do not use this data for any other purpose, nor do we store it longer than required to provide the service.

5. Third-Party Services:

5.1 Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services and maintaining the App. These service providers are bound by confidentiality agreements and do not get access to your personal information.

6. User Rights:

6.1 Access and Correction:

You have the right to access, review, update, and correct your personal information. You may also request the deletion of your personal data, subject to applicable legal obligations.

6.2 Opting Out:

You can opt out of receiving promotional communications from us by following the instructions provided in such communications or by contacting us directly.

7. Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective upon posting the updated Privacy Policy within the App. We encourage you to review this Privacy Policy periodically.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of our App, please contact us at deafcantalk@gmail.com.

Please note that this Privacy Policy applies only to our App and does not cover any third-party websites, services, or applications that may be linked from our App. We encourage you to review the privacy policies of those third parties before providing any personal information.

By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal information and speech-to-text data in accordance with this policy.